Frequently Asked Questions

About medical cannabis

The term medical cannabis refers to the use of the cannabis plant, as it is claimed to medically aid in treatment of a variety of ailments. Through its chemical compounds, Tetrahydrocannabinol (THC) and Cannabidiol (CBD), cannabis has been reported to treat symptoms of illness and other conditions. Cannabis is considered the leaves, flowers and bud of the hemp plant Cannabis sativa. The health benefits of medical cannabis have been reported to range from pain and muscle spasms to nausea associated with chemotherapy.
Yes. Cannabis is currently legal in Canada for medical and recreational purposes. Issued by Health Canada, the Access to Cannabis for Medical Purposes Regulations (ACMPR) outlines scenarios where marijuana is legal. Canada deemed the use of medical cannabis legal in 2001. The MMPR, or Marihuana for Medical Purposes, is a set of regulations enacted in 2013 regarding the production, distribution and use of medical cannabis. At first, the MMPR only contemplated the sale of dried marijuana (eg; herbs or flower) but recent amendments have allowed for the sale of edibles and cannabis oil to patients.
To qualify for a medical cannabis prescription, you will need to provide appropriate medical documentation confirming your diagnoses by a healthcare professional. The licensed medical cannabis doctor will assess and analyze the information you have provided and decide whether you are eligible for medical cannabis.
The legal age to hold a prescription for cannabis in Canada is 18 years old in Alberta and Quebec, and 19 in all other provinces. Any person(s) under the required age looking to obtain a prescription must be accompanied by a parent(s) or guardian. Person(s) under the required age must have an authorized consenting adult accompany them at their appointment. Physicians will not administer a prescription to any person(s) under the required age without a consenting adult due to the nature of the prescription. You must be a Canadian resident to qualify for a medical marijuana prescription in Canada.

Within Canada, you can carry medical cannabis with you as long as you have the correct documentation stating you are a recipient of medical marijuana. The Canadian Air Transport Security Authority (CATSA) allows medical patients to fly with cannabis. You can only carry a 30-day limit; which is a maximum of 150 grams of herbs. It is important to note, if you are carrying cannabis oil, you must remain within the limit for liquids, under 100ml. If you are travelling with edibles you made, you will have to abide by the formalities of travelling with food. Keep your medicine in your carry-on, sealed, odor-free, with the correct documentation, and you may want to give yourself additional time before your expected travel time. When following all of these procedures, it is perfectly legal to travel within Canada.

You cannot travel internationally, outside of Canada with cannabis, with or without a cannabis prescription. It is illegal to carry cannabis out of Canada’s borders – even if you are travelling to a country or state where medical or recreational cannabis is legal. We recommend purchasing medical cannabis upon arrival at your chosen destination. You can contact your destination’s local dispensary ahead of time to ensure your prescription is ready when you arrive.

You will receive a registration certificate from CannMart that can be used as your proof of authorization to possess cannabis. To acquire this documentation, you must first visit your Healthcare Provider and qualify for medical cannabis. They will decide the daily dosage that you are allowed to ingest. Your doctor will also sign their name, their address, license numbers and any other additional information that is required of him/her. Your licensed producer must receive these medical documents, and you will need to provide the following details including your full name, date of birth, address and some other personal information that will be exchanged in a professional and confidential manner. You should always ensure that while you possess cannabis, you are carrying some sort of documentation to prove you are a medical cannabis recipient. Making sure you have this evidence with you at all times will ensure that you will not be prosecuted for possessing, consuming or handling cannabis in public or your home.
There are several ways in which medical cannabis can be used. Each method of consumption works differently. You can vaporize, consume through edibles, apply to the skin with creams, or put a few drops of a liquid under your tongue. It can also be smoked, although this method may not be recommended. Users have reported that smoking or vaporizing cannabis will make them feel the effects of cannabinoids almost immediately. Vaporization heats the cannabis to a point just below combustion, allowing you to use cannabis without the harsh effects that are associated with smoking. It is reportedly preferred over taking edibles, since they can take up to 2 hours to feel the onset of their effects, and thus helps to avoid overconsumption. The intensity and duration of the effects of cannabis can vary depending on several factors, including how it is consumed, the amount used, and how the body responds to the active ingredients.
Cannabinoids are the active ingredients, or ingredients that trigger a biological response, found in cannabis plants. To date, over 100 types of cannabinoids have been identified, and these compounds are not produced by cannabis alone. Some are produced by other plants, some are found in the human body, and they’ve also been replicated in a laboratory for use in a variety of prescription medications. Two of the most well known cannabinoids in cannabis are THC and CBD.
THC and CBD are both forms of cannabinoids, or active ingredients, that are found in cannabis. THC (delta-9-Tetrahydrocannabinol) is the most prominent cannabinoid found in the cannabis plant, and has psychoactive and other pharmacological effects on the human body. The second most abundant active ingredient in cannabis is CBD (cannabidiol). It does not have the same noted effects as the leading compound, THC, and may counterbalance some of THC’s effects.
The terms “indica” and “sativa” are technically botanical terms that are used to describe the shape of cannabis plants, but have been commonly used to characterize cannabis plants based on the type of biological response the user will experience. “Indica” is used by some people to describe a plant with more relaxing or sedating effects, while the term “sativa” is sometimes used to describe plants with more uplifting or energizing effects. Though they may have been found useful by users, these terms have not been scientifically validated.
Terpenes are chemicals that exist in unique combinations across different cannabis plants and give them their aroma. Both terpenes and cannabinoids are produced and stored in the part of the cannabis plant known as its trichomes. Registered Cannmart members can view each strain’s most prominent terpenes to aid in interpretation of what the product may smell and taste like.
Cannmart strongly advises its patients to refrain from using motor vehicles and to avoid operating any heavy machinery while under the influence of cannabis. Some reported effects of cannabis, such as sedative and psychoactive effects, may impair the user's motor skills.
Like all drugs, cannabis could potentially be abused, which could lead to addiction. Some studies have assessed cannabis and determined it to have a 9% addiction rate. Cannmart recommends that you discuss the potential risk of abuse and addiction with your healthcare provider to decide if medical cannabis is right for you.

Delivery

All products sold on our website are shipped from Toronto, Ontario. CannMart Members have the following three shipping methods, with estimated average* associated delivery times, to choose from:

Courier Estimated Delivery Time
Purolator Express 1 day
Canada Post XPressPost 1-3 days
Pineapple Express Same day (delivery times vary based on service level)

*Delivery times may exceed these averages from time to time but being centrally located in Toronto, Ontario allows us to ship packages across the country rapidly. With all of our shipping options, you will receive a tracking number so that you can follow the package as it is in transit, and a signature will be required upon delivery. Orders completed after 3:00 p.m. EST on business days will be shipped the following day. Orders completed on weekends will be shipped the next business day.

Purolator does not deliver to PO Boxes or Canada Post FlexDeliveryTM addresses. If your shipping address is either, please select the Canada Post shipping option. Purolator packages shipped to PO Boxes or Canada Post FlexDeliveryTM addresses are returned to the depot and then back to us, at which point we are legally obligated to destroy the products.

CannMart only ships by secure couriers in odourless packaging as is required under the ACMPR. The shipping label does not indicate the business of origin is “CannMart”, “CannMart Inc” nor “Cannmart Corporation.”

For any specific questions on shipping, please contact our Customer Care Team at P: +1 (844) 420 8464 or Support@CannMart.com for further information.

Returns & Exchanges

All returns and exchanges will be done in accordance with the ACMPR. Subject to any restrictions outlined in the ACMPR, CannMart will only accept returns/exchanges for reason of defect. If you are not satisfied with the medical cannabis you purchased and have reason to suspect it is defective, please call us and we will do our best to make sure you are happy with your purchase.

If you wish to return or exchange your product as a result of any form of adverse reaction, we ask you to contact us immediately and we will assist you in making necessary return arrangements.